All items must be returned to us within 14 days of receipt of delivery for refund. Items must be returned:
- In original condition
- In original, undamaged packaging
Any merchandise missing the original Universal Product Code (UPC) cannot be returned. All returns are subject to a 15% restocking fee.
A Return Authorization Number (RAN) must be obtained prior to return. This can be obtained by emailing our customer service department at AMFDEFENSE@IGTOOL.COM
Ship return items insured, with the RAN written on your copy of the invoice. Also write the RAN on the shipping label and address as such:
ATTN: Return Dept. (RAN #)
51528 Industrial Drive
New Baltimore, MI. 48047
Refunds will be credited via PayPal or company check. If you send an item back to us, please allow 14-21 days of processing time.
Damaged or defective items may be returned without a restocking fee. You are responsible for the shipping cost. Please do not ship COD. Once received by A.M.F. Defense, a new item will be shipped to you immediately. A Return Authorization Number (RAN) must be obtained prior to return. This can be obtained by emailing our customer service department at AMFDEFENSE@IGTOOL.COM
If you received a free gift as a promotion with the original purchase, you must also return the free gift in order to receive a full refund. If you are unable to do so, the value of the free gift will be subtracted from the purchase price of the item being returned and you will be refunded the difference. The value of the free gift is based on the price it was regularly sold for on the date of your original purchase.
If you have any questions, please feel free to contact us at:
- Phone: (586) 684-3365
- E-mail: AMFDEFENSE@IGTOOL.COM